Application Management Services (AMS)

You don’t have to manage your Salesforce platform alone.

Let our Salesforce certified experts help you! As your business needs evolve, you may find it difficult to manage the latest updates without a consultant. Our AMS services will be here to enhance your platform while your team can focus on more urgent tasks.

Our experts will have a collaborative approach in helping you gain higher ROI and providing an efficient CRM setup.

Email-to-Case Service Cloud Ticketing System

By automating manual B2B sales processes, we significantly expedited the turnaround time by 99%.

Assistance in deployment to production environment

Our team is here to help with the administration in your Salesforce environment and assist in the deployment of new features and updates.

Service Level Agreement (SLA) that supports your business operation times

We comply with the preferred direction in a current project and always adjust to whatever businesses or organizations have in mind.

Our certified experts assist in all administration task

They assist in various tasks that include setup, data management, and analysis.

Our certified experts work collaboratively to resolve tickets within the SLA

Our Salesforce experts would close tickets within analysis and resolution made, including productive hours spent.

Reduction of fixed operating costs

AMS is cost-effective since it lets you avoid hiring full-time personnel.

Root Case Analysis and resolution notes provided on case threats

We guide users when it comes to difficulties in the cases provided.

Flexible subscription model to suit your business needs

Through our flexible approach, we can work at your team's own pace or time frame.

New features and updates configured in client’s sandbox

Our Salesforce experts test and create different workarounds, check if it works, and execute it efficiently.

Fully certified Salesforce experts

They have years of experience with hands-on implementation and service support.

Email-to-Case Service Cloud Ticketing System

By automating manual B2B sales processes, we significantly expedited the turnaround time by 99%.

Assistance in deployment to production environment

Our team is here to help with the administration in your Salesforce environment and assist in the deployment of new features and updates.

Service Level Agreement (SLA) that supports your business operation times

We comply with the preferred direction in a current project and always adjust to whatever businesses or organizations have in mind.

Our certified experts assist in all administration task

They assist in various tasks that include setup, data management, and analysis.

Our certified experts work collaboratively to resolve tickets within the SLA

Our Salesforce experts would close tickets within analysis and resolution made, including productive hours spent.

Reduction of fixed operating costs

AMS is cost-effective since it lets you avoid hiring full-time personnel.

Root Case Analysis and resolution notes provided on case threats

We guide users when it comes to difficulties in the cases provided

Flexible subscription model to suit your business needs

Through our flexible approach, we can work at your team’s own pace or time frame.

New features and updates configured in client’s sandbox

Our Salesforce experts test and create different workarounds, check if it works, and execute it efficiently.

Fully certified Salesforce experts

They have years of experience with hands-on implementation and service support.

Got questions?
Let’s get in touch.

TALK TO US

+632 88317887

EMAIL US

marketing@3rd-pillar.com

VISIT US

VISIT US Third Pillar Business Applications Inc., 2nd Floor Corinthian Plaza, 121 Paseo de Roxas cor. Legazpi St., Legaspi Village, Makati City, 1226 Philippines

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