Aviation Case Study

Aviation Case Study Improving Customer Care to Soar Higher For An Aviation Company Business Challenge As a global industry, aviation bridges people, cultures, businesses across countries, and continents together. They make trade and tourism possible to drive economic growth, create jobs, and connect people. The best aviation companies do this by ensuring that the customer…

Financial Services Case Study

Financial Services Case Study Improved Lead Generation and Management for a Financial Services Company Business Challenge The financial services industry empowers individuals, businesses, and corporations with various financial services, including banking, insurance, wealth management, and financial technology. It enables economic growth thus enabling people to enjoy higher standards of living. From promoting investments and savings,…

FinTech Case Study

FinTech Case Study Sales and Service Cloud for a Financial Technology Company Business Challenge In the financial services industry, new technologies and solutions are developed and implemented to improve the processes and services provided by the industry. From mobile and online payments to cryptocurrencies, peer-to-peer transfers, or microloans, financial technology moves the industry forward. This…

Healthcare Case Study

Healthcare Case Study Salesforce Service Cloud for Customer Service Improvement for a Healthcare Company Business Challenge It’s a fact of life that people get sick. That’s why it’s also a fact of life that healthcare will always be important. While the primary goal of a healthcare company is to provide medical services to patients, a…

Non-profit Organization Case Study

Non-profit Organization Case Study Fixing and Enhancing Tools and Processes in Collecting and Managing Donors and Gifts Business Challenge Typically belonging to religious, educational, or charitable institutions that represent certain social causes, non-profit organizations collect donations and manage relationships to serve the public. They strengthen communities by working closely with them and providing their needs.…

Power/Utility Case Study

Power/Utility Case Study Data Cleansing of Customer and Accounts Data for a Power Company Business Challenge Providing electricity and power to its customers, the electric power or public utility industry generates and distributes power all over the world. It is important for homes as people need it to live, along with businesses that use it…

Real Estate Case Study

Real Estate Case Study Upgrading a 10-Year-Old Customer Service System for a Real Estate Company Business Challenge The real estate industry consists of the management of all facets of property, including construction, development, marketing, selling, and appraisal. Housing, business centers, industrial buildings, and public infrastructures are built and developed in this industry. As the homes…

Telecommunication Case Study

Telecommunications Case Study Process Automation and Best Practices for a Telecommunications Service Provider Business Challenge The telecommunications industry connects people all over the world. Comprising providers of telecom equipment, services, and wireless communication, they provide the ability to send and receive text, voice, images, video, or data. This allows anyone to connect with their family,…

Third Pillar becomes a Vlocity VIP Partner

Strengthening its growing portfolio of business technology solutions, Third Pillar Business Applications Inc. partners with Vlocity, a global leader in industry-specific Customer Relationship Management (CRM) cloud solutions. Headquartered in San Francisco with offices throughout North America, Europe, Asia, and Latin America, Vlocity now extends its reach to Philippine shores with Third Pillar as its only…