Salesforce Center Of Excellence (COE)
We recognize the importance of your Salesforce Automation project and the value of your investment.
That’s why we offer Center of Excellence (COE) end-to-end application support!
Our team will be engaged to work with your core business teams for support and consultation mechanism for your Salesforce Automation Project.
Objectives
- Assess the impact of all future implementations on all existing features and modules.
- Assess the impact of all incidents/defects, and requests lodged by the Customer’s business stakeholders.
- Once resolution is approved, ensuring implementation will not adversely affect any existing features and modules.
- Implement low-grade User Stories deemed within parameters.
- Provide further assistance to Customer’s project teams by giving expert advice on any possible conflict or impact of planned implementations.
- Monitor and control all features, updates, and implementations being deployed into the Production environment.
- Plan and execute release management and refresh activities in coordination with the Customer’s project team/s and stakeholders.
Watch and discover what Third Pillar’s COE implementation has in store.
“Third Pillar is a true partner, helping us get to our business outcomes and not just to our delivery targets.” Ron Castro | Director, B2B IT Segment at Globe
