Third Pillar Business Applications Inc.
2nd Floor Corinthian Plaza
121 Paseo de Roxas cor. Legazpi St.

Legaspi Village, Makati City

1226 Philippines

Email: marketing@3rd-pillar.com

Landline: +632 88317887

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Do you have a hard time tracking your sales team’s daily routes and activities? 
Are you able to capture prospects from different channels (e.g. website, social media, events) and can you track conversions? 
Can you determine the health of your overall business relationship with your  customers in one single view?
Do you have a hard time capturing and tracking your after-sales support concerns? 
Do you have a challenge in reports consolidation and preparing business review dashboards? 
If you answered yes to any of the questions above, you may not be maximizing the full benefits of your information systems. Request a free consultation today.​
Do you need a CRM system?

INCREASING SALES AND CUSTOMER SATISFACTION WITH SALESFORCE,

THE WORLD's #1 CRM SOFTWARE

Customers who use Salesforce have seen as much as a 35% increase in campaign effectiveness and as high as 23% increase in sales. As the first Gold consulting partner for Salesforce in the Philippines, we have deployed Salesforce solutions covering Sales, Services and Marketing Cloud in some of the largest organizations in the country. 

OUR APPROACH

We provide both highly customized services and turnkey CRM implementations, based on customer requirements, processes and settings.  Projects are only considered complete when the customer has successfully rolled out the solution, been properly trained, and actively utilizing the solution. 

To further boost our CRM capabilities, we have partnered with Eternus Solutions, a global services provider with expertise in complex CRM implementations.  This allows us to bring global best practices in CRM to the Philippine market. 

Sales Cloud

Your customers are the heart of your business. Empower your team to sell faster and smarter with a centralized system that allows them to connect to your customers easily.

Features

  • Manage leads, accounts, and opportunities in one system

  • Track inbound leads and route opportunities to sales 

  • View sales revenue forecasts in real-time

  • Make data work for you with reports and dashboards

  • Identify top performers easily 

  • Take your sales on-the-go with mobile app

Service Cloud

Customer satisfaction is of utmost importance. Guarantee their happiness with service that is available anytime and anywhere they need it. You want to make sure your loyal customers get fast, seamless and intelligent service that will keep them satisfied. 

Features

  • Manage and route cases from phone, email, live chat, and social

  • Supercharge agent productivity with one console

  • Help agents solve cases quicker with knowledge base

  • Provide personalized service with customer history

  • Monitor real-time resolution metrics and milestone goals

Marketing Cloud

Build a 360-degree view of your audience to give them a richer experience with your brand. Give your customers highly personalized marketing campaigns through email mobile, connected apps, socal and the web.

Features

  • Build lasting 1:1 relationship with customers across channels

  • Listen and engage in social conversations

  • Optimize customer experience with journeys

  • Utilize data to gain better understanding of your customers 

  • Measure marketing impact in real-time to see what works 

  • Feed customer support cases from social to service cloud