Third Pillar Business Applications Inc.
2nd Floor Corinthian Plaza
121 Paseo de Roxas cor. Legazpi St.

Legaspi Village, Makati City

1226 Philippines

Email: marketing@3rd-pillar.com

Landline: +632 88317887

  • Facebook Social Icon
  • LinkedIn Social Icon

©Third Pillar 2019  ∙Privacy Policy

INCREASING SALES AND CUSTOMER SATISFACTION WITH SALESFORCE,

THE WORLD's #1 CRM SOFTWARE

Is your current Customer Relationship Management system enough to support your business growth? 

We provide both highly customized services and turnkey CRM implementations, based on customer requirements, processes, and settings.  Projects are only considered complete when the customer has successfully rolled out the solution, been properly trained, and actively utilizing the solution. 

 Our global delivery team has a high number of Salesforce certifications, strong client satisfaction score,  thought leadership and experience in applying Salesforce’s Customer Success Platform.

Customers who use Salesforce have seen as much as a 35% increase in campaign effectiveness and as high as 23% increase in sales. 

SALES CLOUD

Your customers are the heart of your business. Empower your team to sell faster and smarter with a centralized system that allows them to connect to your customers easily.

Features

  • Manage leads, accounts, and opportunities in one system

  • Track inbound leads and route opportunities easily to your sellers

  • View sales revenue forecasts in real-time

  • Make data work for you with reports and dashboards

  • Identify top performers easily 

  • Take your sales on-the-go with a mobile app

SERVICE CLOUD

Customer satisfaction is of utmost importance. Guarantee their happiness with service that is available anytime and anywhere they need it. You want to make sure your loyal customers get fast, seamless and intelligent service that will keep them satisfied. 

Features

  • Manage and route cases from phone, email, live chat, and social

  • Supercharge agent productivity with one console

  • Help agents solve cases quicker with knowledge base

  • Provide personalized service with customer history

  • Monitor real-time resolution metrics and milestone goals

MARKETING CLOUD

Build a 360-degree view of your audience to give them a richer experience with your brand. Give your customers highly personalized marketing campaigns through email mobile, connected apps, social and the web.

Features

  • Build lasting 1:1 relationships with customers across channels

  • Listen and engage in social conversations

  • Optimize the customer experience with journeys

  • Utilize data to gain a better understanding of your customers 

  • Measure marketing impact in real-time to see what works 

  • Feed customer support cases from social to service cloud