Bringing Agreements to the New Era for FinTech & FinServ: 2025 and Beyond

An Exclusive Event on Intelligent Agreements

For any inquiries, please contact Dean Lim at dalim@3rd-pillar.com.

Elevate your Customer Experience with DocuSign’s Intelligent Agreements!

Agreements play a key role in shaping customer experiences. 52% of customers will switch to a competitor if they have a single negative experience

With DocuSign’s Intelligent Agreements, you can minimize friction and unlock valuable new workflow possibilities across the customer journey. From account openings to applications, we enable fintechs and loan platforms to reduce NIGO rates and redundances in data capture, improve conversion rates, and create and deploy flexible workflows with ease.

Agenda

In this event, we will discuss:

  • How do seamless digital interactions impact customer experience?
  • How can companies proactively communicate their security and compliance measures to enhance customer trust?
  • What compliance challenges do businesses face when managing agreements in highly regulated sectors?
TimeProgram
12:00 - 12:15Arrival of guests
12:15 - 12:25Welcoming and opening address by Third Pillar
12:30 - 12:45Short introduction by Docusign
12:45 - 13:15Presentation from Third Pillar x Docusign
13:15 - 14:00Discussion instigated by the presenter & the moderator
14:00 onwardsDessert and networking

Speaker

Ai Ling Chen

Enterprise Solution Lead | Docusign

With more than a decade of solution consulting experience, Ai Ling has worked with many customers in the Asia region across the industries and market segments to drive their digital transformation strategies. She started her specialization first with the Enterprise and Web Experience Management, moving to Customer Experience in the context of Commerce, Marketing, Sales and Customer Service to now the Digital Agreements Platform solutions. Being a trusted solution advisor, she’s aspired to help customers in redefining agreement experience through digitalization and delivering the values that makes your business more agreeable.

Svarnim Lakhotia

Account Director | Docusign

Svarnim is the Account Director for DocuSign Philippines, where she focuses on driving digitization in the region’s fintech landscape. With a wealth of experience in digital solutions, she helps companies streamline their processes and reduce friction throughout the customer journey. Her expertise lies in collaborating with senior leadership to implement intelligent strategies that boost efficiency, improve engagement, and ultimately elevate customer satisfaction.

Register Now!

Docusign is the world’s #1 e-signature platform and a Gartner™ Leader in Contract Lifecycle Management. Its wide range of applications is built to support the lifeline of any great organization—paperwork.

Now powered by secure Artificial Intelligence, Docusign’s Intelligent Agreement Management Platform helps streamline and accelerate your business.