Media Intelligence

We offer the best social media intelligence tools to help organizations tap into their target market and maximize their value.

An Optimized Platform for Brands and Agencies of all Sizes

Social is the #1 channel that CMOs would invest more resources in. 89% of customers will buy more from a brand they follow, while 23% of social marketers are using social data to measure ROI.

Social data can benefit all departments of a modern business. To maximize its value, businesses must break down silos, identify the most relevant data for each department, and use it to inform decision-making across the organization.

Screenshot of a Sprout Social analytics dashboard
Increase

Speed up time-to-value in your engagements

Syniti Knowledge Platform Icon

Gain access to the latest market trends and innovations

SMS Portal and Support

Get award-winning support with global coverage

Forge Alliances

Effectively engage with your community of customers

Discover Social Media Intelligence Solutions

Manage conversations and uncover insights to impact your business. Analyze trends and competitors quickly.

Engagement​
  • Smart Inbox
  • Bot Builder
  • Social CRM
  • Message Spike Alerts
  • Task Assignment
  • Team Report
  • Review Management
  • Message Tagging
  • Seamless Integrations
  • Scheduling
  • Optimal Send Times
  • Asset Library
  • Content Suggestions
  • Message Approval Workflows
  • Message Tagging
  • Shared Content Calendar
  • Social Commerce
  • URL Tracking
  • “Link in Bio”
  • Campaign Planner
  • Media Integrations
  • Paid Performance Summary

  • Hashtag Tracking

  • Competitor Reports

  • Network Reports

  • Team and Task Reports

  • Report Builder*

  • Interactive Charts & Graphs*

  • Selectable Metrics*

  • Advanced Filtering*

*additional premium solutions

  • Audience Analysis
  • Customer Feedback
  • Consumer Research
  • Influencer Recognition
  • Sentiment Research
  • Campaign Analysis
  • Competitor Comparison
  • Trend Identification
  • Crisis Management

Successful Implementations

Read on about our previous success stories and discover how we reshaped businesses across various industries.

CITEM

The Center for International Trade Expositions and Missions (CITEM) is an agency under the Philippine Department of Trade and Industry that focuses on export promotions. They had to onboard sellers through automation and end-to-end streamlined processes.
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AXA Philippines

AXA Philippines is one of the leading global insurance companies maximizing content planning to create smarter customer journeys to offer the most fitting product and services.
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RCBC

RCBC is a universal bank taking its customer experience to greater heights by utilizing multiple social channels.
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