Gartner’s 2021 Magic Quadrant Leader: Salesforce

Last May 2021, Salesforce took the lead on Gartner’s Magic Quadrant for Multichannel Marketing Hubs (MMH).  This research describes MMH as a technology that presents communications and offers a multi-channel approach from the company to the customer. It includes websites, social media, mobile, direct mail, call centers, email, and paid media.  Marketing Cloud is its…