Center of Excellence (COE)
We recognize the importance of your Salesforce Automation project and the value of your investment. That’s why we offer Center of Excellence (COE) end-to-end application support. Our team will be engaged to work with your core business teams for support and consultation mechanism for your Salesforce Automation Project.
Implement Salesforce with Third Pillar
Our team of subject matter experts and Salesforce Certified Consultants have the necessary skills, credentials, and experience to help you optimize your Salesforce CRM systems.
Expertise
Our years of experience in implementing and customizing Salesforce CRM are combined with our drive to stay updated with the latest technologies.
Managed Services
A Summit Partner
Third Pillar is a 3-time Salesforce Summit Partner — the highest recognition given to the top 10% partners of the Salesforce global ecosystem.
What You Can Expect with COE
- Assess the impact of all future implementations on all existing features and modules.
- Assess the impact of all incidents/defects and requests from the Customer’s business stakeholders.
- Ensure new implementations do not adversely affect any existing features and modules.
- Implement low-grade User Stories deemed within parameters.
- Provide expert assistance to Customer’s project teams
- Monitor and control all features, updates, and implementations deployed.
- Plan and execute release management and refresh activities in coordination with the Customer.