Talkdesk
AI-powered Cloud Contact Center Platform
Unleash the Power of Autonomous Customer Service
Transform customer experiences, dramatically reduce costs, and supercharge operational efficiencies with the AI-powered customer experience platform purpose-built for your industry.
Set your brand apart with AI & Automation
- Increase Customer Self-Service Rate
- Identify Causes of Customer Issues
- Help Agents Resolve Issues Correctly and Quickly
Become Future Ready with the CX Cloud Platform
Smart
AI tools for business: optimized, human-guided, and easy onboarding.
Scalable
Scalable cloud platform: microservices, 70+ integrations, rapid deployment.
Adaptable
Customizable tools: low-code, custom APIs, 100+ app solutions.
Reliable
Global network: reliable calls, geo-redundancy, AWS-powered since 2011.
Secure
Enterprise security: 30+ certifications, authentication, and threat protection.
Why Choose Talkdesk AI?
Fast Time to Value
With just a few clicks, Talkdesk AI products will be activated and start receiving real-time interaction data to deliver valuable outputs.
Cost-efficient Operation
Frontline staff can fine-tune and train AI without needing technical skills – reducing the cost and burden on IT and data science resources.
Customizable AI Models
Gain the autonomy to adapt AI
models to business operations and apply frontline staff knowledge to augment models and maximize output.