About the Customer

PETNET Inc. is a company providing remittance, loans, foreign exchange, and a variety of other financial products and services to their customers. The company grew its portfolio and embarked on a massive expansion program through its retail network PERA HUB.

The Solution

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The Results

Third Pillar’s Marketing Cloud and Service Cloud implementation made PETNET:

  • Address customer inquiries more effectively
  • Inquiries get answered almost immediately compared to 14 hours previously.
  • The service level and turnaround time is 100%
Tags: Banking and Finance