Salesforce Agentforce
Build and Customise Autonomous AI Agents
Provide specialised, always-on support to employees or customers.
Salesforce Agentforce builds on your existing Salesforce data and flows to deploy proactive, autonomous agents for your organization. Agentforce Agents are equipped with the necessary business knowledge to execute tasks according to their specific role.
With Salesforce Agentforce you can:
- Augment your workforce with trusted and accurate data
- Create specialized agents for specific use cases within your organization
- Use Agentforce to learn, reason, and take action within your Salesforce applications
Best For:
- Salesforce users that want to leverage their existing data to build better customer experiences
- Chatbot builders and copilot users that want more powerful and intelligent automation
- AI Users that need to use company data and context securely to build enhance their platform
Benefits
- Leverage all of your data in Data Cloud and utilize a low-code platform to build exceptional experiences
- Gain 24/7 Support for customers and employees
- Use Agentforce across other Salesforce platforms
Plan, Take Action, and Scale with Agentforce
Provide continuous 24/7 support with Service Agents
Maximize your pipeline with Sales agents
Optimize your campaigns with Marketing Agents
Give shoppers a concierge with Commerce Agents
Deploy customized agents with Platform Agents
To Drive AI Success, Build Successful Agents
Define Roles
Create agent roles or use Customer 360 profiles to define your agent’s purpose and what job they should do.
Provide Data
Using Data Cloud, give your agents access to accurate, trusted information from your Salesforce Platform to provide context to your actions
Manage Actions
Use APIs, Flows, APEX code, and Prompts, to define your agents capabilities
Distribute to Channels
Select where you want to deploy your agents be it on your Salesforce apps, Slack, Whatsapp, or website.
Build Trust & Security Within Your Platform
Agentforce interactions run through Salesforce’s Trust Layer to enact company policies on data privacy, security, and compliance. Use Guardrails and Toxicity Detection to ensure safe interactions.
Why choose Third Pillar to implement Salesforce?
At Third Pillar, we have a team of subject matter experts and Salesforce Certified Consultants who are dedicated to helping businesses implement and optimize their Salesforce CRM systems.Â
Here are just a few reasons why businesses should choose Third Pillar:
- Expertise: Our team has years of experience in Salesforce CRM implementation and customization, and we stay up-to-date on the latest best practices and trends.
- Managed services: We offer managed services to help businesses optimize their Salesforce CRM systems and ensure they are running at peak performance.
- Partnership with Salesforce: We work closely with Salesforce to deliver the best outcomes for our clients.
With our help, businesses can streamline their processes, improve their customer experience, and drive growth.
Third Pillar is an official Consulting partner and Authorized Cloud Reseller of Salesforce, with Certified Consultants ready to serve you!
