In any project, hard work does not end when implementation is done. It’s a journey that involves learning, change management, monitoring, evaluating, and implementing new features and a lot of tweaking along the way towards continuous improvement. One of the ways that companies can ensure success in this journey is to have a post-implementation support…
Imagine this scenario: you’ve just completed your latest digital campaign and the results are amazing in terms of new customer leads. However, you are waiting for feedback from the different sales teams regarding leads conversion, and the information is painfully slow in coming. Helplessly, you wait for field data to come in before you plan…
The ability to differentiate your brand and experiences will rely on three core concepts – Personalization, Intelligence & Connectivity. The future of banking is all about delivering a personalized, intelligent and connected experience in order to truly differentiate yourself on a 1:1 basis with your customers. As banking products become discommoded and the explosion of…
In a bid to improve the delivery of innovative CRM best practices in the Philippines, Third Pillar Business Applications, Inc., the country’s leading provider of Salesforce solutions, announced today its exclusive partnership with Eternus Solutions Private Limited, a global services provider known for its expert CRM implementation services. Third Pillar is a trusted business partner…
Procurement is one of the most important business processes for many organizations, whether large enterprises or small and medium size companies. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision. Here cost includes the total cost of the good or service and not…
The growth of small and medium enterprises (SMEs) had been a hyped-up story in the country, with 99.6 percent of all registered businesses comprising of these startups. While there is no guaranteed immediate success during their first year of operation, these up-and-coming companies can still win in the competitive market—especially when they learn to grasp…
Over the years, the rapid development of information technology has greatly optimized the day-to-day operations of businesses. Companies collect and store an enormous amount of data, which in return, demands an excellent and diligent data management. However, organizations typically overestimate the quality of their data and the cost of errors, according to a study. A…
