Artificial intelligence is everywhere. Whether you understand a lot about it or a little, it never hurts to brush up. Beyond personal enrichment, understanding artificial intelligence is now critical for business. Futurists are calling artificial intelligence the fourth industrial revolution, on par in importance with electricity and steam for the business world. Savvy executives are gearing…
This pandemic made us adjust to a more remote setting— working from home, studying from home, and accomplishing errands through online payments. Today’s technology can make us see how it changes rapidly right in front of us. Because of this, business owners have learned to accelerate their digital operations to adapt to these changes as…
What do you know about data protection so far? For sure, you understand the importance of protecting customer information at all times. You may also have the measures to follow data privacy regulations and implement data security. But what if it goes beyond that? Utilizing your customer details in customer relationship management (CRM) goes beyond…
As innovation changes, so do customer expectations. These days, running a company goes beyond selling products and services since consumers want personalized experiences. This shows why it’s so crucial for businesses to prioritize customer service. Our customer, TechGlobal Data Center, Inc. experienced the challenge of fast changing customer demands due to the shift in digitization.…
Shopping has drastically changed throughout the decades. As technology progressed, the way consumers buy products became more convenient. Electronic commerce or e-commerce paved the way for people to purchase products or services in just a few clicks. It looks like there is no need to spend months and money looking for potential spaces for your…
It’s challenging to keep up with today’s customer expectations. When technology grows, it means you and your team should be equipped with solutions that meet your company’s needs. Today’s customers expect a personalized, consistent, outstanding experience! As these demands grow, your team must learn new skills and innovate to stay ahead. That’s why it’s vital…
Since the start of the pandemic, small and medium enterprises (SMEs) across Asia have found creative and innovative ways to keep pace with evolving customer expectations and drive business growth. In the face of great upheaval, the characteristic grit and resourcefulness of SMEs have been on full display. Almost two years on from the start…
How can your business find success in an all-digital world? With 2022 on the horizon, small and medium businesses must reflect on past learnings and continue to evolve for the future. In the latest 5th edition of the acclaimed Salesforce Small and Medium Business Trends Report launched in September, Salesforce has surveyed 2,500+ small business…
Hello Fellow Space Cadets! HOW? We will be providing time, tools and resources to help develop our kids and future workforce. Listen to our customers and their customers to co-create the future. Continuously challenge our teams to innovate and provide revolutionary ideas to our customers. To know more about this mission, watch the message from…
The primary goal for any small business owner, marketer and digital & customer experience is to generate new leads and grow your business. But in today’s online world, generating leads is not enough – small and fast growing business need to find creative ways to convert those leads into customers. Plus, the digital space is…
